shipping policy.
Where we ship: Currently within the United States only.
Processing times: In-stock items ship within 1 to 2 business days. Pre-order yarn ships within the window shown on the original pre-order page, which depends on the size of the collection and our capacity. We always aim to ship earlier when we can. Orders with both in-stock and pre-order items: ship together when the pre-order is ready / ship in-stock items first.
Rates and carrier: We use USPS and shipping rates and times may vary depending on your location.
Packaging: Orders ship in recyclable kraft paper bags or boxes, with little to no plastic.
Tracking and delays: You’ll get a tracking number by email once your order ships. Weather, holidays, and carrier delays can affect delivery. If your pre-order window changes, we’ll email you and [offer you the option to cancel].
Questions? Contact us at badcathandmade@gmail.com